Shipping policy
SHIPPING POLICY
At ProBuiltModels, all items are carefully packed to ensure safe international delivery.
1. PROCESSING TIME
- Ready-made items: 2–5 business days
- Custom / preorder items: production time varies (typically 2–6 weeks depending on complexity)
2. SHIPPING METHODS
We ship worldwide using reliable carriers such as USPS, UPS, and other international shipping partners.
3. DELIVERY TIME
Estimated delivery times:
- United States: 7–14 business days
- Europe: 7–15 business days
- Other regions: 10–20 business days
Please note that delivery times may vary depending on customs and local postal services.
4. SHIPPING COST
Shipping costs are calculated at checkout or included in the product price when specified.
5. TRACKING
All orders include a tracking number. You will receive tracking details once your order is shipped.
6. CUSTOMS & DUTIES
International customers are responsible for any customs duties, import taxes, or local fees required by their country.
7. SHIPPING ISSUES
If your package is delayed, lost, or damaged, please contact us. We will assist you in resolving the issue with the carrier.
We are committed to ensuring your order arrives safely and in the best condition possible.